HelpDesk:
 

Jobs Board

This is the place for ICT related jobs in the voluntary and community sector.

If you are looking for website professionals or database experts this is the place to advertise. To list your job on this board please complete and return the jobs pro-forma (Word 32 KB).

You can also search the NCVO job shop, in partnership with Third Sector magazine www.ncvo-jobshop.org.uk.

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Job Title: IT support technician
Organisation: Battersea Dogs & Cats Home
Location: London
Salary: £18,000 - £27,000
Deadline for Applications: 4th July 2008

Summary of organisation and role

Battersea Dogs & Cats Home aims never to turn away a dog or cat that needs our help.  We reunite lost dogs and cats with their owners, care for them until we can find them new homes, and educate the public about responsible pet ownership.  Every year we take in around 11,000 dogs and cats to our sites in London, Berkshire and Kent.

Providing helpdesk support to staff, you will be the first point of contact to provide solutions, logging each incident and taking appropriate action.  You will liaise with suppliers and engineers and assist with purchasing of PCs, hardware and software.

With experience of providing user/heldesk IT support, you will have a high level of computer literacy and the ability to prioritise your workload under pressure.  A logical, methodical worker, you’re an excellent problem solver with meticulous attention to detail.

How to apply

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Job Title: Project manager - website development
Organisation: Capacitybuilders
Location: Birmingham
Salary: £32,000 - £35,000
Deadline for Applications: 5.00pm, 6th July 2008

Summary of organisation and role

Capacitybuilders is a non-departmental public body (NDPB) which exists to create a more effective third sector by funding improved support for third sector organisations.

Having secured over £85 million of new investment in capacity building for the third sector during the three year period 2008-2011, Capacitybuilders is now looking to strengthen its Birmingham based staff team to support the delivery of its three year strategy.

1 Year Secondment

Reporting to the Head of Communications and working closely with the Programme Manager for NSS, the successful candidate will manage the development and delivery of the dedicated website which will join up the NSS programme and extend out to include information on all other grant holders, including a central library of resources funded through ChangeUp.

To succeed you will need to demonstrate successful project management of similar web development projects.

Successful applicants will have an understanding of the third sector but may also bring wider experience in other sectors.

How to apply

Further information about these roles and application packs can be downloaded from www.hr-services-partnership.co.uk/vacancies

Alternatively, please telephone our 24 hour recruitment line on or e-mail

Applications should arrive not later than 5pm on Sunday 6 July 2008.

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Job Title: Head of IT/IS
Organisation: Crisis UK
Location: London
Salary: £44,000 - £48,000
Deadline for Applications: 7th July 2008

Summary of organisation and role

Crisis are looking for an inspirational Head of IT and IS who can play a significant role in helping the organisation to achieve its ambitious plans.  The successful candidate will be responsible for providing strong strategic direction, including the introduction of new technologies which facilitate multi site delivery of services, enhance the quality of interaction with our clients and ensure that we can monitor, evaluate and constantly improve our services and impact.

  • Experience of managing mixed user platform environment (Windows, Mac, BlackBerry, etc) 
  • Knowledge of relational database management systems 
  • Experience of managing first and second line support teams 
  • Project management skills, including involvement of business users in planning and implementation 
  • Ability to explain technical concepts efficiently and clearly and to be able to communicate clearly with non-technical users 
  • Understanding of relevant legislation (e.g. the Data Protection Act and Disability Discrimination Act) in relation to user applications, relational databases, and general compliance 
  • Ability to manage own workload within given deadlines. The post will be managed by a non-technical director
  • Experience of defining and implementing IT enterprise strategies 
  • Experience of managing IT budgets and prioritising spend in accordance with IT strategy

How to apply

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Job Title: Regional ICT Champion (East Midlands)
Organisation: High Peak CVS
Location: East Midlands
Salary: Point 29 – 31 (£23749 -£25320) Pro Rata
Deadline for Applications: 10th July 08
Duration of contract: 18.5 hrs pw, 3 year contract with potential for extension

Summary of organisation and role

We are looking for an ICT Development Worker who will champion the merits of ICT to the voluntary and community sector (VCS) in the East Midlands area.
Key tasks include:

  • To research, develop and implement both a regional and 7 sub-regional IT/ICT strategies.
  • To monitor and analyse policy and news relating to the use of ICT
  • To develop and maintain a directory of regional IT/ICT training and support providers
  • To facilitate regular regional ICT network meetings

How to apply
An information pack and application form can be downloaded from www.highpeakcvs.org.uk/jobs by telephoning or by emailing .  The closing date for applications is 5pm on 10th July 2008 and please note that CVs will not be accepted.

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Job Title: Technical support: IT services
Organisation: WWF UK
Location: Godalming, Surrey
Salary: £22,500 pa
Deadline for Applications: 11th July 2008

Summary of organisation and role

We are looking for a customer focused individual with a strong background in IT to deliver a complete IT solution to WWF-UK staff.

WWF is a global conservation organisation that is actively building a future in which people can live in harmony with the natural world.  We do this by addressing global threats such as climate change, habitat destruction and the unsustainable use of resources.  The work of the IT department is crucial to the organisation as we provide the tools and environment for WWF-UK staff to carry out this important task - this is an exciting time to be part of the IT department.

Working within the IT Services Team, you will be delivering a complete IT Solution to WWF-UK staff, from Desktop to Telephony, supporting the users, their environment and the Hardware that the systems reside on.  You'll be expected to respond to user requirements and offer solutions to varied IT problems.  You'll also be responsible for the security of hardware through the on-going maintenance and use of end-point security and policy.

It's an important role, so we'll expect you to be customer focused and solution orientated, with the ability to prioritise a varied workload and to have great communication skills.  An understanding of Windows OS, Imaging, PC hardware, AD /E-Dir, Citrix and Helpdesk Call logging systems are essential.

For more information about this opportunity please see the job description (PDF 63 KB).

How to apply

To apply send your CV and a covering letter which details how your experience and skillset meets each point within the person specification. In the covering letter please also state the job code and where you saw this post advertised and send both documents to:

The Recruitment Officer
WWF-UK
Panda House
Weyside Park
Godalming
Surrey GU7 1XR
t:
f:

or email

If applying by email please make sure all attachments are less than four MB.

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Job Title: Web Developer - New Media
Organisation: CAFOD
Location: London
Salary: £29,764 to £33,929
Deadline for Applications: 14th July 2008

Summary of organisation and role

Tired of chasing contracts and new clients?  Why not get a steady job in a charity and help change the world at the same time?

Following the recent re-launch of the CAFOD website the New Media team has set itself ambitious targets and you will enable us to deliver them.

You are a web developer, ideally with experience in managing the development of new media projects.  Genuinely excited about the Internet and Web 2.0, you pick up new technologies quickly and use them creatively.  You multi-task effectively, switching easily from complicated development tasks to helping the team with their CSS glitches and HTML tweaks.

Some knowledge of PHP, JavaScript, MySQL and Linux is essential as well as basic web design skills and experience of working on content management systems.  Knowledge of Drupal or Ezpublish will be an advantage.  Ideally you have been experimenting with Flash, Open Social, Facebook and/or Bebo/MySpace applications as well as with Google Analytics.

CAFOD is an equal opportunities employer and welcomes applicants of all faiths and none.

Recruitment and selection procedures reflect our commitment to child protection.

How to apply

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Job Title: Technical Architect
Organisation: Christian Aid
Location: London
Salary: £40,824 - £45,590
Deadline for Applications: 5pm, 14th July 2008  

Summary of organisation and role

The IS Division is pursuing an ambitious agenda of work to refresh our applications portfolio and ensure effective integration between systems.  This is an exciting opportunity for the right candidate to play a major role in driving forward this agenda, optimising our investment in IT and leveraging new & existing technology.

The role is primarily technical, but you will also need to be able to communicate with non-technical staff, negotiate priorities and make a strong case for their recommendations.

The successful candidate should have

  • Extensive experience of structured analysis, design and development of internet and desktop applications in a commercial environment
  • Extensive experience of development technology, particularly C#.Net, HTML, JavaScript
  • Substantial experience of Databases and SQL, especially MS SQL Server
  • Considerable experience of integration technologies such as SOAP, FTP and web services
  • Strong experience of web protocols and technologies and web2.0 / social networking
  • Strong Experience of CRM, CMS and enterprise systems would be a distinct advantage
  • Excellent interpersonal and influencing skills are also required as well as good written communication.

As this post is UK based, non-EC nationals will require current and valid permission to work in the UK, as the Department of Employment will only issue work permits in exceptional circumstances and for limited periods only.

How to apply

To apply for this post, please download an application pack and email your completed form to: (quoting the reference number), or send by fax to 020 7523 2004.  Alternatively, your completed application form, together with the equal opportunities form, can be printed out and posted to us at:

Christian Aid
35 Lower Marsh
Waterloo
London SE1 7RT

Please note CVs will not be accepted.

If you have not heard from us within two weeks of the closing date you should presume that you have not been short listed.

Job reference: 1699/BC

Closing date: 5pm, Monday 14 July 2008

Interview date: Week commencing 21 July 2008

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Job Title: Communications Officer
Organisation: Friends of the Lake District
Location: Cumbria
Salary: £24,198 - £31,046
Deadline for Applications: 18th July 2008

Summary of organisation and role

Do you have communication skills and experience?

Do you want to work in a campaigning organisation?

Are you attracted by the quality of life in England’s most rural county?

Then THIS is the job for you!!

Friends of the Lake District (FLD) is a membership charity, founded in 1934, working to protect and enhance the countryside of the Lake District and Cumbria.  It also represents the Campaign to Protect Rural England (CPRE) in Cumbria.

FLD is looking for an enthusiastic, energetic and experienced communications professional to bring specialist skills to our team of campaigners.  The successful candidate will work in a small multi disciplinary team covering a wide range of issues.  Responsible for co-ordinating all of FLD’s media work, including developing our successful website, you will help to spread our important messages both locally and nationally.

You will have a minimum of 3 years experience in communications, preferably in a campaigning environment, a broad understanding of landscape issues and policy and knowledge of environmental interpretation, as well as excellent computer literacy, verbal and written presentational skills and a high level of self-motivation.  Membership of or affiliation to an appropriate professional body may be an advantage.

A broad understanding of and commitment to the values of FLD, the ability to work to deadlines and to make a lively contribution to a small team are essential.  The salary on appointment will be dependent on qualifications and experience.  This part-time appointment will initially be for a period of 3 years and will be based in Kendal.

How to apply

For an application pack either email , stating your full name and address, phone or write to: Friends of the Lake District, Murley Moss Business Park, Oxenholme Road, Kendal, Cumbria, LA9 7SS.

The closing date for applications is noon Friday 18 July 2008 and interviews will be held on Thursday 31 July 2008.

FLD is a Registered Charity No 1100759, a Company Limited by Guarantee No 4878364 and represents CPRE in Cumbria.

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Job Title: IT Officer (part time)
Organisation: UCCF: The Christian Unions
Location: Leicester
Salary: £7,200 (pro rata of £18 000 pa)
Deadline for Applications: 23th July 2008

Summary of organisation and role

UCCF: The Christian Unions seeks an IT Officer to be part of our Information Services and Resources Team.  You will be the first hand support to 30 office staff and 70 field staff, providing vital help and advice.  Our staff use technology in a range of ways as they work with university and college students all over the UK, and so every day has different challenges to overcome.  You will also partner with your team manager, taking responsibility for different aspects of IT projects, contributing ideas and undertaking research in order to accomplish schemes that will equip staff to undertake their roles through improved technical equipment or ability.

Hours: 14.5 per week to be worked in a negotiated pattern across 2 to 5 days, between Monday and Friday, 9am to 5pm.

The successful applicant will need a good level of technical knowledge and ability and excellent communication skills. UCCF is a vibrant Christian Charity which works with students nationwide, applicants should be in sympathy with our vision and values.  For more details of who we are check out our website: www.uccf.org.uk.  

How to apply

For more information on the role and how to apply, visit http://www.uccf.org.uk/about-us/jobs.

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Job Title: IT Systems Manager
Organisation: Down Syndrome Education International
Location: Portsmouth
Salary: £25,000 - £30,000
Deadline for Applications: 1st August 2008

Summary of organisation and role

To maintain the charity's information systems to provide effective and efficient support for international communication, publishing, research, fundraising, sales and accounting functions.

Working with, and reporting to, the Chief Executive, you will maintain our information and communication systems, including web sites and applications, accounts and database systems, email and general network infrastructure.  These systems are critical for delivering the organisation's core research and education activities.

You will maintain and support the charity's servers, workstations, networking equipment and applications.  The charity's servers (9) run on Windows Server 2003, while workstations (~20) operate Windows XP or Windows Vista.

Server applications include Exchange Server 2007, SQL Server 2005 and SAP Business One 2005 Server.  Client applications include Microsoft Office 2007 (Outlook, Word, Excel, PowerPoint, OneNote), SAP Business One 2005 clients, Expression Web, InDesign, Illustrator, Photoshop, Acrobat, Crystal Reports and SPSS.

Hosted applications include Salesforce.com, Basecamp and CheckBox.  Networking equipment includes HP switches and Cisco PIX and ASA security appliances.  Currently, the charity operates servers in-house, but we plan to co-locate front-end application servers in a remote data centre in late 2008.

You will have a thorough understanding of ethical standards in research and legal and regulatory requirements for privacy and data protection.  You will maintain the highest standards of honesty and confidentiality in all aspects of your work.

Duties and responsibilities

  • Maintaining and supporting web publishing systems
  • Maintaining and supporting the efficient operation of server, client and network hardware and software, including installations, upgrades and regular patches
  • Providing technical support to staff
  • Ensuring appropriate backup and disaster-recovery systems are maintained
  • Controlling information systems expenditure
  • Supporting strategy formulation and project planning

Knowledge and skills

Essential

  • Commitment to the charity's mission
  • Honesty and openness
  • Experience of managing Windows, Exchange Server and SQL Server systems
  • A thorough understanding of the legal and regulatory issues relevant to privacy, data protection and systems security and a clear appreciation of recognised best practice standards in systems maintenance and security management
  • Good interpersonal and communication skills
  • Excellent time management and self organisation skills

Desirable

  • Foreign language skills
  • Experience or other involvement in research, disability and/or mental health issues
  • Experience of operating or managing Microsoft Office 2003/7 systems
  • Experience of using, supporting and/or developing for SAP Business One systems
  • Experience of maintaining networking equipment, including Cisco PIX or ASA appliances
  • Knowledge of ASP.NET, C# and web application development
  • Knowledge of SQL and database development

Application

For further information, please email .  

To apply, please send a detailed CV to to arrive by 17:00 GMT on Friday 1 August 2008.

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