BTEG, ROTA, PATH

Summary

A collaborative project to meet the ICT needs of Black Training & Enterprise Group (BTEG), PATH National and Race On the Agenda (ROTA).

All 3 partner organisations – who share an ICT Worker – are based in London, capacity build black and minority ethnic organisations (BMER) and together boast a total of 50 staff to make this project economically viable.

What happened?

The ICT Worker facilitated partnership meetings between all 3 organisations to identify their ICT priorities, which were to: 

  • bring in sources of capital funding to upgrade ICT equipment – extra RAM was fitted to help computers run faster 
  • reduce spam email – the ICT Worker worked to reduce spam email by 75% 
  • to use membership databases as a key business tool for advocacy and campaigning 
  • identify staff training needs in ICT – training delivered and fewer help calls directed to their ICT support companies

What difference has ICT made?

Sharing an ICT worker has made significant differences to the ICT of all 3 partner organisations. 

  • ICT is now a management priority, incorporated into the budget and is being implemented by a shared worker 
  • Efficiency and effectiveness – the ICT worker has reduced ICT ‘downtime’, implemented hardware upgrades and kept systems running smoothly
  • The ICT worker functions as a single point of contact for all 3 partners with external support companies 
  • Increased staff skills – the ICT worker has helped train staff to better use their ICT 
  • Increased collaboration and communication – having a shared ICT worker has increased co-operation and understanding between the partners 
  • Economies of scale – shared ICT functions enables bulk purchasing of RAM, back-up tapes and other consumables

What was learnt?

The model of a shared ICT worker is in its fourth year for these partners.

  • Funders have some to see the value in supporting a shared ICT worker – it has delivered increased ICT effectiveness, increased staff skills and reduced costs through bulk purchasing 
  • Senior management at partner organisations have bought into the model – it helps that all 3 organisations work closely together 
  • External support companies have a single point of contact – this has helped make ICT across the partner organisations more consistent and easier to support

Find out more 

Organisation’s web address

Black Training & Enterprise Group

www.bteg.co.uk

Regional Champion

Miles Maier – London Regional Champion (Lasa)

Knowledgebase

 

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